Submit a Warranty Claim

HOW TO SUBMIT A WARRANTY CLAIM

For products purchased from www.l1premiumouterwear.com

 

Step 1 – Complete the online form (HYPERLINK “online form” TO WARRANTY SUBMISSION FORM WHEN ONLINE)

 

Step 2 – Our customer service team will check your claim. If approved, we’ll confirm and provide you shipping instructions to return your busted product.  

 

Step 3 – Package the goods and send them back to us at:

Nitro Snowboards
c/o Uhlhorn GmbH & Co. KG
Sulinger Str. 1
27239 Twistringen
Germany

 

Step 4 – We will either repair the items or provide a replacement product and ship it back to you.

 

Step 5 – Keep shredding.   

 

For products purchased from an official authorised L1 Premium Outerwear dealer, customers must handle their warranty directly with the dealer from where they purchased their product.